Refunds
ORDER CANCELLATIONS
If you would like to cancel your order please contact us immediately. Once an item has shipped we cannot cancel the order.
DAMAGED ITEMS
If your item(s) was damaged upon arrival from shipping please contact us immediately. We will work with you to send a replacement. Be prepared to take pictures of the damaged item(s) & shipping container.
RETURNS: ACCEPTED ITEMS
We gladly accept returns or exchanges within 14 days of delivery. We must be contacted within 14 days of delivery & the item(s) must be shipped back within 30 days of delivery.
RETURNS: NOT ACCEPTED ITEMS
We can't accept returns for custom or personalized orders.
CONDITION OF RETURNS
Buyers are responsible for return shipping costs unless the item is damaged or non-satisfactory. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
If you would like to cancel your order please contact us immediately. Once an item has shipped we cannot cancel the order.
DAMAGED ITEMS
If your item(s) was damaged upon arrival from shipping please contact us immediately. We will work with you to send a replacement. Be prepared to take pictures of the damaged item(s) & shipping container.
RETURNS: ACCEPTED ITEMS
We gladly accept returns or exchanges within 14 days of delivery. We must be contacted within 14 days of delivery & the item(s) must be shipped back within 30 days of delivery.
RETURNS: NOT ACCEPTED ITEMS
We can't accept returns for custom or personalized orders.
CONDITION OF RETURNS
Buyers are responsible for return shipping costs unless the item is damaged or non-satisfactory. If the item is not returned in its original condition, the buyer is responsible for any loss in value.